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Dispensing Workflow

E-Prescription Processing

E-Prescription Processing

  • Integrates with your e-prescribing (CPOE) module
  • Handles all other prescription filling and dispensing activities
Drug Barcode Verification

Drug Barcode Verification

  • Verification of drugs is simplified with barcode scanning or through manual entry
  • System will automatically identify matched drugs, warn against unmatched drugs, and  perform medication expiry date check during barcode verification
Automated Dispensing Workflow

Automated Dispensing Workflow

  • Manages patient queue automatically and supports many queue classes with the ability to specify counter(s) for each queue class
  • Supports both robot and manual drug dispensing
  • Tracks the prescription automatically during all of the processes
  • Ability to search for prescriptions at any time based on various criteria (such as patient, doctor, drug, or date span)
  • Provide full disclosure of drug information available in the pharmacy in a location outside of the dispensing machine due to:
  • Prescription cancellation
  • Drug return per the patient request
  • Drugs received from the main store but partially loaded into machine
  • Drugs on shelves
Payment Processing

Payment Processing

  • Direct Integration with POS devices for payment processing at the dispensing counter
  • Integration with the billing system for needed billing activities
Prescription History

Prescription History

  • Provides the user the ability to search all types of prescriptions (dispensed, on-hold, cancelled, deleted), including audit logs for all actions taken
  • Search for prescribers, monitor activity, and create a record or profile for each prescriber
Queue Management & Monitoring

Queue Management & Monitoring

  • Seamless integration with the Queuing System with support and management for up to four different queue classes automatically, according to predefined priority rules determined by the system administrator
  • Assigns a queue class to a specific counter
  • Live queue monitoring of all classes with identification of all ticket status types (waiting, serving, on-hold, cancelled, dropped)
  • Central management and monitoring of multiple pharmacies in the same hospital
Drug Label Printing

Drug Label Printing

  • Customizable and multi-language label design that includes dosage, auxiliary, and illustrations which is determined automatically according preferred language
  • Prints labels for verified drugs (clinical and barcode verification) during the dispensing process
Patient’s Profile with Medication History

Patient’s Profile with Medication History

  • The Patient Medication Profile includes a list of medications the patient has filled at any pharmacy within the hospital
  • Search for patients based on defined criteria such as patient name, ID, health card number, contact numbers
  • Integrates with Patient Administration System for patient demographics
  • Integrates with patient clinical data, vital signs, allergies for display in the profile
Imaging Support

Imaging Support

  • Scan, store, and retrieve various documents and images including:
  • Pill/pack images
  • Prescription
  • Insurance /ID card
  • Counseling & delivery application
Compounded Drugs

Compounded Drugs

  • Fills compounded prescriptions and tracks prescribed and dispensed medications
  • Automatically calculates entered ingredient costs and updates the drugs quantities
E-Signature Capture

E-Signature Capture

  • Efficiently capture, store, and retrieve signatures on a high-tech signature pad that integrates with PharmaFlow system, supporting Protected Health Information (PHI) Acknowledgement, Patient Pickup, offer to counsel, and safety cap information
  • Eliminates excessive paper documents and storage
  • Provides greater confidentiality and patient privacy at pick up
  • Streamlines prescription audits
Patient Counseling

Patient Counseling

  • Exceeds standard patient counseling with the additional inclusion of these complimentary Drug Utilization Review (DUR) checks:
  • Drug Allergy, Drug-Drug Interaction, and Drug Contraindication
  • Side Effects, Duplicate Therapy, and Dosage Range
  • Duration of Therapy, Pediatric Contraindication, and Geriatric Contraindication
  • Pregnancy Contraindication, Medication Guides, and Lactation Contraindication
Intelligent & Optimized Robot Load Balancing

Intelligent & Optimized Robot Load Balancing

  • Automated, dynamic handling of the input load, giving specific outlet priority if designated
  • Optimizes dispensing performance for multiple concurrent prescriptions
  • Maximizes handling of robot dispensing mechanism for greater efficiency
Open Packs Support

Open Packs Support

  • Automatically dispenses to lowest integral number of packs for the dispensed tablets
  • 100% accuracy on controlled, dispensed quantities
  • Easier barcoding and verification for best safety practices